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HKFEC 2nd networking


E-Commerce brings over 10 times increase in parcel from Hong Kong to China over the past few years, that proves mainland consumers have a growing demand for overseas goods’ supply, which is an opportunity for Hong Kong as a gateway to China

Michael Suen
Hong Kong Post
Manager, Product Development,
Marketing and Sales

“Hong Kong E-commerce in general is lacking of hardware and software tools compare to the scale in China. Even small details from packing to customer care, Hong Kong still has a long way to go”

Gary Wong
A.S. Watson Retail (HK) Limited
Supply Chain Controller

“High operating cost is slowing down the development of

E-commerce in HK. However the future is very promising as the new generation both in HK and China are born to shop online. Therefore online advertising is definitely the only way to capture our next generation consumers”

Edward Chak
Aeon Stores (Hong Kong) Co. Ltd.
Director, Business Development

“China’s E-commerce relies heavily on customer services, which is difficult for Hong Kong operator to follow both from cost and cultural standpoints. However Hong Kong still has an excellent position to play as the market is hunger for product from all over the world”

Winnie Yip
AME Group Limited

Article classification: Highlights
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